Pagamentos e comissão

Pagamentos e comissão

• Enable Stripe payments on your booking websiteCollect deposits, balances and appointment payments by card, Apple Pay or Google Pay with Kraft Pay, with no API keys to manage.
• The 0.9% service fee: how does it work?The plugin is free. Only online payments carry a 0.9% service fee (0.45% until 30 June 2027), paid by the guest and collected automatically.
• Which payment methods should you offer for a vacation rental?Card, Apple Pay and Google Pay online through Kraft Pay; bank transfer, cheque, French holiday vouchers or cash recorded manually, with no service fee.
• How much does an online payment cost? A worked exampleBreakdown of a Kraft Pay payment: a 0.45% service fee until 30 June 2027 (0.9% afterwards) paid by the guest, plus Stripe's processing fees.
• The 0.45% launch offer: who benefits and until when?Until 30 June 2027, the GDA Kraft Booking service fee on online payments drops from 0.9% to 0.45%, with nothing to do on your side. What changes afterwards.
• Strong customer authentication and 3-D Secure: how does it work for your bookings?PSD2 requires strong authentication for online payments; 3-D Secure applies it to cards. How it works at booking time and for balances charged off-session.
• How do you refund a booking, in full or in part?Full or partial refund through Kraft Pay to the original card, credit note issued from the booking file, service fee refunded pro rata, bank delay given by Stripe (usually 5 to 10 business days).
• PCI DSS: is your booking website compliant for card payments?With Kraft Pay, the card is entered on a page hosted by Stripe: no card data ever touches your WordPress site. Here is what remains your responsibility.
• How do you accept bookings with online payment on WordPress?Full payment, deposit then balance, or payment on site: how a WordPress booking plugin takes payments online, what it costs and how to enable it with Stripe.